Refund/Cancellation Policy for Exams
You can change or cancel your exam date up to 3 weeks before the practical exam date. If you wish to change or cancel your exam date with less than 3 weeks' notice, you can either:
- convert your slot to a Private Review session with the Instructor Trainer - the balance amount will remain as account credit to be utilised against products or services later, or
- forfeit 50% of the paid exam fee and have the balance amount as account credit to be utilised against products or services later.
Due to high demand, exam payments must be made 30 days before the practical exam date, if not we reserve the right to assign the time slot to another candidate.