This is a very personal thing. How often you train will depend on your fitness level, how your body adapts to the training and how well your body can recover. It also depends on your goals and what you do outside Real Pilates. We recommend starting with two to three classes per week before increasing it to more like some of our most loyal and dedicated members who work out five to six times a week, sometimes twice a day!
Unfortunately, no. All of our classes include a warm up, so if you're more than 5 minutes late to your class, even if you call us to inform us, you will not be able to join. We reserve the right to give your spot to those in the studio on the waitlist.
Unfortunately, no. We have a strict 6-hour cancellation policy for group classes and a 24-hour cancellation policy for private and semi-private sessions. If you can’t make your class, it is your responsibility to cancel or let us know at least 6 hours (for group classes) or 24 hours (for private and semi-private sessions) before the start time or you will lose the session. We understand that life can sometimes get in the way - traffic, parking delays, kids, work meetings, etc. - are all realities, but we need to be strict and fair to all clients.
Our classes are popular and can often get full. With our 6-hour cancellation policy, changes happen and spaces can open up. We recommend you add yourself to the waitlist by booking yourself into the class. Should a place become available you will receive an email or a phone call offering you the spot, asking you to reply to confirm your place in the class.
If you have purchased a package and will be unable to attend your sessions, you will be able to freeze it for up to 3 months from the date you ask for the suspension. A freeze will be granted to those who will not be able to train due to an illness, injury, major life change etc. They must be requested in writing (an email is acceptable) and their approval will at the management's discretion. Only one freeze can be applied each year per client.
When starting at Real Pilates, we ask that you attend at least 5-10 Core classes to familiarise yourself with the STOTT PILATES training method, basic principles and exercises before proceeding to more challenging classes such as Core SQ, Reformer SQ or Cardio Reformer. We encourage you to ask your instructor after completing your class. They’ll know if you’re ready to move into a higher level workout.