Waiver of Liability Relating to COVID-19

The novel coronavirus, COVID­19, has been declared a worldwide pandemic by the World Health Organization. COVID­19 is extremely contagious and is believed to spread mainly from person to person contact. As a result, governments authorities recommend social distancing and have, in many locations, prohibited the congregation of groups of people.

Real Pilates has put in place preventative measures to reduce the spread of COVID­19; however, Real Pilates and its employees cannot guarantee that you will not become infected with COVID-19. Further, attending Real Pilates could increase your risk of contracting COVID­19.

By signing up for services at Real Pilates, you acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that you may be exposed to or infected by COVID-19 by attending Real Pilates and that such exposure or infection may result in personal injury, illness, permanent disability, and death. You understand that the risk of becoming exposed to or infected by COVID-19 at Real Pilates may result from the actions, omissions, or negligence of yourself and others, including, but not limited to, Real Pilates employees, contractors, clients and class participants.

You voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind, that you may experience or incur in connection with my attendance and participation in classes and private sessions at Real Pilates (“Claims”). You hereby release, covenant not to sue, discharge, and hold harmless Real Pilates, its employees, agents, and representatives, of and from the Claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating thereto. You understand and agree that this release includes any Claims based on the actions, omissions, or negligence of Real Pilates, its employees, agents, and representatives, whether a COVID­19 infection occurs before, during, or after participation in any Real Pilates program.

You voluntarily agree to forgo participation and attendance at Real Pilates if you have any of the following confirmed COVID-19 symptoms:

  • Cough
  • Shortness of breath or difficulty breathing
  • Fever
  • Chills
  • Muscle pain
  • Sore throat
  • New loss of taste or smell

This list is not all possible symptoms. Other less common symptoms have been reported, including gastrointestinal symptoms like nausea, vomiting, or diarrhoea.

You voluntarily agree to notify and inform Real Pilates management if you have tested positive for COVID-19 after attending and participating in class at Real Pilates. You acknowledge that your identity will remain confidential after notifying Real Pilates of a positive COVID-19 test.

How it works...

Perkville integrates directly with MINDBODY so each time you attend a class or private/semi-private session, each time you spread the word about Real Pilates through Google & Facebook reviews, each time you refer a friend or post about us on your social media, you’ll automatically earn points.

Once you earn enough points, you can track and redeem them against FREE classes and/or private sessions online online at Perkville or directly through the Real Pilates App. Please note that any redeemed free session must be used within 2 months of redemption otherwise the session will expire.

Perkville is a trusted partner of MINDBODY, our scheduling system and is fully integrated with our smartphone apps. Perkville will never share or use any Real Pilates client information.

How many points per session?

As announced on the 1st of September 2018, we have updated our rewards scheme for the first time in 6 years. Effective the 1st of October 2018, the earning system will be as follows.

  • Get 7 points for every Mat class attended
  • Get 10 points for every Reformer class attended
  • Get 17 points for every Silver semi-private session attended
  • Get 24 points for every Gold semi-private session attended
  • Get 27 points for every Silver private session attended
  • Get 36 points for every Gold private session attended

Can I earn extra points without attending sessions?

  • Get 15 points for just joining the program!
  • Get 5 points for each Instagram post (tag @RealPilates)
  • Get 5 points for each Facebook post (tag @Real.Pilates.Dubai)
  • Get 5 points for simply uploading your profile photo on the App
  • Get 15 points on your Birthday!
  • Get 20 points for simple ratings on Google or Facebook
  • Get 50 points for detailed 5-star reviews on on Google or Facebook
  • Get 50 points for referring a friend (must be a new client)

Be mindful that no points are given when using promotional or discounted packages. No-shows and late cancels do not receive any points - so be committed and don't miss your workout!

We will keenly follow your social media posts: posts that are encouraging and likely to inspire your friends to follow your example and do Pilates will receive points.

How do I get started?

Create an account on Perkville. Make sure to use the same email account you gave us when you signed up at the studio. You will earn 15 points right away for just joining!

Points earned through our loyalty program will expire after 3 months of inactivity, so we encourage you to continue visiting the studio or doing any of the activities that earn you points in order to keep your points active.

How do I refer a friend?

You’ll need to sign in to your Perkville account and enter your friend’s name and email address to send them a referral invitation.

When they come in for their first class, we’ll ask them for their email address. If the address they give us matches the address you entered into your Perkville account, you’ll automatically earn points for referring them when they attend their first paid session.

How can I redeem my points?

Easy! Once you have enough points, you can log into your Perkville account and redeem your points according to the scheme below - your free session will be added directly on your account giving you the option to book your workout right away online or through the app!

As announced on 01/09/2018, we have updated our rewards scheme for the first time in 6 years, so effective the 01/10/2018, the Perks will be as follows:

  • 1 Free Group Mat Class – 210 points
  • 1 Free Group Reformer Class – 310 points
  • 1 Free SILVER Semi-Private Session - 635 points
  • 1 Free SILVER Private Session - 945 points
  • 1 Free GOLD Semi-Private Session - 925 points
  • 1 Free GOLD Private Session - 1,275 points

What do I say when I post on Facebook?

Tag us @Real.Pilates.Dubai and share your practice, ideally with a photo or video! Talk about what you love about Real Pilates using the hashtag #RealPilates to allow us to better follow you.

In addition to the automatic points, we will also add extra bonus points to super special posts that include a video or photo at the studio and we will happily re-post them on our own social media accounts to make you even more popular!

Will Instagram posts earn me points?

Yes! You can earn +5 points for each post, but because Perkville is not yet integrated with Instagram it may take a couple of days for your points to be manually credited to your Perkville account. What you need to do is to tag us @RealPilates and use the hashtag #RealPilates when posting; this way we can keep track and give you points.

Will my points expire?

Yes, all points expire after 3 months of inactivity. But don't worry! You will receive a reminder 2 weeks before expiry, so you will have plenty of time to attend a session.

If you cannot because you are away, busy or unwell, all you have to do is post a review (feel free to rave about us) on Facebook or Google (separately for Jumeirah & JLT) to earn points and automatically reactivate your account for another 3 months - simple and easy!