Customer Service

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Alicia

  • Customer Service
  • Education Support

Alicia was born and raised in Colombia. After graduating from Jorge Tadeo Lozano University of Bogota in Marketing and Advertising, Alicia sought to continue her education by traveling to the UAE.

After a decade working in the hospitality industry (where Alicia also won the prestigious Emaar Employee of the Year Award in 2018), she decided to make a change in careers and move towards an industry that better matched her lifestyle.

A keen photographer, Alicia enjoys spending her free time visiting all the culturally rich areas of the UAE and is also a fully qualified and licensed Tour Guide. Alicia also enjoys working in video editing and filmography and has frequently been interviewed for both tv and radio in her native country, Colombia.

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Catherine

  • Customer Service
  • Education Support

Catherine was part of the original Real Pilates team, arriving in Dubai in 2009, and has supported thousands of our members. She completed her Certificate of Computer Science at the Philippine American Computer Education before working as a data entry officer at Perfect Image Gym. She also held a secretarial role at the Kapis Mansion. Catherine was born in the Philippines, where she used to teach children catechism and volunteered in relief efforts after natural disasters hit her hometown. She loves reading books, camping and traveling.

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Leigh

Customer Service

Originally from Zimbabwe, Leigh spent six years living in Australia before she moved to Dubai and joined the Real Pilates team. Travelling has helped her appreciate different cultures and so she loves interacting with our clients and learning about the great variety of countries they all come from. Leigh has previous experience in customer service and health care as she loves roles where she can help people.

Leigh intends to further her studies in Software Engineering. She loves all things gadget related so when you need to understand your latest iPhone update, she’s your girl. When she’s not at Real Pilates, you’ll find her listening to music or enjoying her new passion for watching sports.

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Rita

Customer Service

Rita joined Real Pilates in early 2011, first at our Jumeirah studio, before moving to the JLT studio where balances her time between helping existing members with their classes and private sessions and suggesting the right classes to new comers. Prior to that Rita had accumulated 5 years experience in customer service in Dubai, including over two years as a branch supervisor in a well-known salon where she successfully built strong client relationships. Rita grew up in Kenya and has a Certificate in Computers as well as qualification from the International Air Travel Agency (IATA). She spends her free time watching movies, swimming and being with family and friends. Her greatest gift is her ability to connect with people. Her mantra is always smile, be happy and in every situation, be calm.