Group Classes, Private & Semi-Private Sessions:
These sessions are strictly non-refundable unless you are deemed medically unfit to participate in Pilates or yoga for the foreseeable future (medical certificate required), in which case you will receive a refund for your pack (less AED 90 administrative fee). In the event of a refund, any sessions used on your package will be calculated as single sessions.
Promotional or discounted offers, including the Trial Offer are strictly non-refundable.
If goods are returned within 14 days from the date of purchase, we shall offer exchange, credit note or refund of the invoice value, provided the following conditions are maintained:
Original receipt is mandatory for the exchange, credit note or refund.
No exchange, refund or credit note will be possible if the above points are not followed.